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Buyer Policy

Buyer rights and responsibilities from browsing through order completion.

Effective: 18 September 2026

Before buying

Review photos, description, condition, size, measurements, price, and seller information. Use Laffa comments/messages if information is missing.

Offers and Bundles

Make genuine offers using Laffa’s tools. An accepted offer does not waive your right to receive the item as described or mandatory legal rights.

Payment and confirmation

Before paying, review price, fees, shipping, and policies. Do not send outside transfers or payments on the assumption they are covered by Laffa protection.

After delivery

Inspect the item and retain packaging/evidence if there is an issue. Open a case from the order within the applicable window rather than arranging an outside refund.